Many landlords assume that once a smoke alarm is installed and an electrician issues a certificate, they have fulfilled their legal obligations. In practice, this is not always enough. During audits and compliance checks, landlords may need to demonstrate that smoke alarms are not only installed but also correctly located, mains powered, interlinked, within their service life, and suitable for the property. What Does the Law Require? In Wales, landlords must ensure that: Ther

If your property has no electricity, please work through the following checks before arranging an electrician or reporting the issue. Many power outages are caused by supplier, meter or appliance issues rather than faults with the property's electrical installation. 1. Is the Entire Property Without Power? Please establish whether: The entire property is without power. Only certain rooms are affected. Only the lights are affected. Only the sockets are affected. A single appli

Over the past few months, many landlords have contacted us asking whether they need to make changes because of the new Renters’ Rights Act being discussed in the media. The short answer is: generally, no. Properties in Wales are governed under completely different legislation from England. The proposed Renters’ Rights Act applies to England only. Rental properties in Wales are instead regulated under the Renting Homes (Wales) Act 2016, which has already introduced major refor

Arranging repairs relies on the contractor being able to access the property at the agreed time. If access isn’t available, it can delay the repair and may result in a call-out charge . This guide explains, in plain English, when a call-out charge may apply and how to avoid it. What is a call-out charge? A call-out charge is a fee a contractor may apply when they attend as booked but cannot carry out the work because there is no access or a no-show at the agreed time. When

From time to time we’re asked whether we let residential properties to businesses, companies, or “rent-to-rent” operators who then house staff, contractors, or other occupants. This post explains what rent-to-rent usually means, why it’s commonly requested, and why Silver Oak Property does not offer rent-to-rent or company let arrangements for residential homes . What is “rent-to-rent”? “Rent-to-rent” is a setup where: A company (or individual) rents a residential property f

Silver Oak Property has been recognised at the EA Masters 2026 Awards, placing among the Top 2% of UK letting agencies for the fourth year in a row. This national achievement reflects our ongoing commitment to professional property management, compliance and communication across Wales. Proudly serving landlords in Llanelli, Burry Port and Kidwelly with award-winning local expertise and trusted results.

At Silver Oak Property, we want to make sure you’re confident about your rental choices. That’s why we’ve created a simple Rent...

For many tenants, making a rental feel like home means adding a personal touch – a splash of colour here, a few shelves there. As letting...

At Silver Oak Property, your safety is our priority. If an emergency occurs, please follow the guidance below to protect yourself and the property. Office Hours Our office is open: Monday to Friday, 10:00am to 5:00pm. During office hours, please report all maintenance issues through the PayProp Tenant Portal. If you are unable to access the portal, you can contact us by telephone, text message, WhatsApp or email. Out of Hours Emergencies Outside office hours, you can still re

Managing rent collection can be one of the most time-consuming and stressful aspects of property letting. Whether you’re a seasoned...

If you’re a landlord in South Wales, understanding letting agent fees can help you make the most of your property investment while staying on top of the legalities and practicalities of renting out a home. Whether you’re a seasoned landlord or just starting, this guide is designed to break things down into simple, actionable steps. What Are Letting Agent Fees? Letting agent fees are what landlords pay for professional services to help manage their rental properties. These fee

If you own property in the UK but live overseas, the Non-Resident Landlord Scheme (NRLS) is a critical tax requirement you must...

Combi boilers are a popular choice in UK rental properties due to their efficiency and compact design. However, like any heating system,...

As a contract-holder (a tenant), it’s important to understand the rules and guidelines regarding the use of chimneys and fireplaces in...

Your landlord must put your deposit in a government-backed tenancy deposit scheme (TDP) if you rent your home on an assured shorthold...

What is legionnaires’ disease? Legionnaires’ Disease is a pneumonia-like illness caused by legionella bacteria and is potentially fatal....

Did you know? - About 200 people a year die in accidental fires in the home. - Not having a working smoke alarm makes the risk of...

Every year, around 70 deaths and 350,000 injuries in UK homes are caused by faulty electrics and electrical equipment. Almost half of all...

Make sure your landlord is complying with the law. Your landlord has specific legal responsibilities when it comes to gas safety. Even if...