Arranging repairs relies on the contractor being able to access the property at the agreed time. If access isn’t available, it can delay the repair and may result in a call-out charge . This guide explains, in plain English, when a call-out charge may apply and how to avoid it. What is a call-out charge? A call-out charge is a fee a contractor may apply when they attend as booked but cannot carry out the work because there is no access  or a no-show  at the agreed time. When

From time to time we’re asked whether we let residential properties to businesses, companies, or “rent-to-rent” operators who then house staff, contractors, or other occupants. This post explains what rent-to-rent  usually means, why it’s commonly requested, and why Silver Oak Property does not offer rent-to-rent or company let arrangements for residential homes . What is “rent-to-rent”? “Rent-to-rent” is a setup where: A company (or individual) rents a residential property f

Silver Oak Property has been recognised at the EA Masters 2026 Awards, placing among the Top 2% of UK letting agencies for the fourth year in a row. This national achievement reflects our ongoing commitment to professional property management, compliance and communication across Wales. Proudly serving landlords in Llanelli, Burry Port and Kidwelly with award-winning local expertise and trusted results.

At Silver Oak Property, we want to make sure you’re confident about your rental choices. That’s why we’ve created a simple Rent...

For many tenants, making a rental feel like home means adding a personal touch – a splash of colour here, a few shelves there. As letting...

At Silver Oak Property, we’re here to support you during your tenancy. While we do not operate a 24/7 emergency call-out service, we want to make sure you know exactly what to do in case of a genuine emergency at your home. Below is a guide to help you understand what is  and isn’t  classed as an emergency, and how to deal with urgent situations when we are unavailable. 🚨What Counts as an Emergency? An emergency is a situation that poses an immediate risk to your health, saf

Managing rent collection can be one of the most time-consuming and stressful aspects of property letting. Whether you’re a seasoned...

If you’re a landlord in South Wales, understanding letting agent fees can help you make the most of your property investment while staying on top of the legalities and practicalities of renting out a home. Whether you’re a seasoned landlord or just starting, this guide is designed to break things down into simple, actionable steps. What Are Letting Agent Fees? Letting agent fees are what landlords pay for professional services to help manage their rental properties. These fee

If you own property in the UK but live overseas, the Non-Resident Landlord Scheme (NRLS) is a critical tax requirement you must...

Combi boilers are a popular choice in UK rental properties due to their efficiency and compact design. However, like any heating system,...

As a contract-holder (a tenant), it’s important to understand the rules and guidelines regarding the use of chimneys and fireplaces in...

Your landlord must put your deposit in a government-backed tenancy deposit scheme (TDP) if you rent your home on an assured shorthold...

What is legionnaires’ disease? Legionnaires’ Disease is a pneumonia-like illness caused by legionella bacteria and is potentially fatal....

Did you know?    - About 200 people a year die in accidental fires in the home.    - Not having a working smoke alarm makes the risk of...

Every year, around 70 deaths and 350,000 injuries in UK homes are caused by faulty electrics and electrical equipment. Almost half of all...

Make sure your landlord is complying with the law. Your landlord has specific legal responsibilities when it comes to gas safety. Even if...

Sink, toilet, bathtub, shower & laundry drains Your contract requires you, the tenants, to use due precaution against the stoppage of...

We understand that you may be worried about asbestos and its possible dangers. When properly managed, asbestos does not pose a risk to...

Dampness and mold are common issues for landlords and tenants, regardless of the rental property's age. It's crucial for both parties to...